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Opening Account
Pay Bill Online
Connecting Services
Payment Plans
Preferred Due Date
Escambia Utility Assistance Program
Pilot Lighting Service
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Your Natural Gas Bill

Customer Information:

24-hour Gas Leak/Emergency
850-474-5300

Customer Service:

Located at Reus and Government
Streets adjacent to Pensacola City Hall

City of Pensacola Customer Service Center
308 S. Reus St.
Pensacola, FL 32502

Monday – Friday, 8:00 a.m – 5:00 p.m.
Phone: 850-435-1800
Fax: 850-435-1827
Pay Your Bill By Phone (IVR): 833-336-0991
Email Pensacola Energy

Billing and Service Numbers:

Gas Leak or 24-hour Emergency: 850-474-5300
Customer Service: 850-435-1800
Collection Services: 850-435-1810
Marketing: 850-436-5050
Pay Your Bill By Phone (IVR): 833-336-0991

©2024 Pensacola Energy is owned and operated by the City of Pensacola